CISM: Individual Crisis Intervention and Peer Support

Crisis intervention is NOT psychotherapy, rather it is a specialized acute emergency mental health intervention which requires specialized training/ As physical first-aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called "emotional first-aid." Crisis interventions are typically done individually (one-on-one) or in groups. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual intervention. The audience for this class includes both emergency services, military, and business/industrial peer support personnel without formal training in mental health, as well as mental health professionals, who desire to increase their knowledge of individual (one-on-one) crisis intervention techniques.(13 Contact Hours)

Please note that this is a two day class. The topics listed below will be covered over the course of two days.


Day 1:(8:30 a.m - 4:30 p.m.)

• The concept of CISM as a comprehensive crisis intervention program

• The role of the individual crisis intervention in the comprehensive CISM program

• Terms and concepts relevant to the study of crisis, traumatic stress and crisis intervention

• Differential utilities of selected crisis communication techniques

• Demonstration of selected crisis communication techniques

• Psychological reactions to crisis and trauma

• SAFER protocol for individual crisis intervention and it's role in comprehensive CISM

• Demonstration of the us of SAFER protocol for individual crisis intervention

• Review of common problems encountered while working with individuals in crisis

Day 2:(8:30 a.m - 4:30 p.m.)

See the Day 1 list of topics. Day 2 will continue where Day 1 finished.